Kerala scores overall highest in national e-governance service delivery assessment 2022

Jammu and Kashmir, assessed for the first time, ranked the highest among Union Territories with an overall compliance of nearly 90 percent for national e-governance service delivery assessment (NeSDA), according to an official report on Sunday. Kerala had the highest overall compliance score among all states and UTs, according to the report.

Among Union territories, Jammu and Kashmir ranked the highest with an overall compliance of nearly 90 percent, according to the report. Kerala, Odisha, Tamil Nadu, Punjab, Karnataka and Uttar Pradesh had a compliance of more than 85 percent among the Remaining States category, it said.

According to the report, Kerala had the highest overall compliance score amongst all the States and UTs. Among the Services Portals for North-East and Hill States, the highest-ranking states of Meghalaya and Tripura showed improvement across all six sectors compared to NeSDA 2019, the report said.